Protocols for the Communication Officer 

• Any form of publications (particularly online) must be approved by management of Foodbank  
• The Communication Officer must deal with all stakeholders (stakeholders being; Foodbank Qld Staff, Foodbank Qld donors, welfare groups, volunteers and the general public) in a professional manner at all times. 
• The communications officer needs to be aware of the sometimes sensitive nature of stakeholders and their needs.
• The communications officer will act in appropriate and professional manner, particularly online (keeping in mind the MEAA code of ethics –http://www.alliance.org.au/code-of-ethics.html). 
• The communications officer will not use offensive language and will not voice negative opinions (about any individual or organisation).